Shipping policy
Last updated: January 2026
Welcome to HairTomic® — where beauty starts from within!
This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.
Once your order has been processed, you will receive a confirmation email with tracking information.
2. Shipping Locations
HairTomic® currently ships to:
United States (all states)
Additional international shipping options may be added in the future.
If we do not ship to your location yet, you will be notified at checkout.
3. Shipping Rates
Shipping costs are calculated at checkout based on:
Your shipping address
Selected shipping method
Order size and weight
Any applicable taxes or duties will also be displayed before finalizing your order.
4. Estimated Delivery Time
Estimated delivery times are as follows:
Standard Shipping (USA): 3–7 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances beyond our control.
5. Tracking Your Order
Once your order has shipped, you will receive an email containing a tracking number.
Please allow up to 24 hours for tracking information to become active.
6. Delayed or Lost Shipments
HairTomic® is not responsible for shipping delays caused by carriers, customs processing, incorrect addresses, or force majeure events.
If your order appears lost or significantly delayed, please contact us and we will do our best to assist you.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
HairTomic® is not liable for orders delivered to incorrect addresses provided at checkout.
Additional shipping fees may apply for reshipment.
8. Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include:
Your order number
Photos of the damaged package and product
We will review the case and provide an appropriate solution.
9. Contact Us
If you have any questions about shipping or delivery, please contact us:
HairTomic®
📍 Address: 9121 Kenwood Dr, Apt 21, Spring Valley, CA 91977
📞 Phone: +1 (619) 343-4045
📧 Email: evensjeansax@gmail.com